Privacy Policy
Your privacy is important to us. This Privacy Policy covers what we collect and how we use, disclose, transfer and store your information.
We collect information from you if;
- You subscribe to our newsletter
- You submit an enquiry one of our forms
- You book a ticket for an event
- When you engage with us on social media
- When you enter prize draws or competitions
- When you choose to complete any surveys we send you
- When you fill in any forms e.g if you have an accident at any of our sites, lost property etc
- When you use our free wifi at any of our sites
- When you visit one of our sites which have CCTV systems operating for the security of both customers and staff
- When you visit one of our sites we may have photography / recording / filming taking place that may be used for promotional material
- You submit an enquiry one of our forms
- You book a ticket for an event
- When you engage with us on social media
- When you enter prize draws or competitions
- When you choose to complete any surveys we send you
- When you fill in any forms e.g if you have an accident at any of our sites, lost property etc
- When you use our free wifi at any of our sites
- When you visit one of our sites which have CCTV systems operating for the security of both customers and staff
- When you visit one of our sites we may have photography / recording / filming taking place that may be used for promotional material
What do we use your information for?
- to personalise your experience (your information helps us to better respond to your individual needs)
- to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you
- to send periodic emails about our company, product news or service information, etc.
- to promote our tenants, events and sites over our social media channels
- to administer any of our prize draws or competitions which you enter, based on your consent given at the time of entering
- if we discover any criminal activity or alleged criminal activity through our use of CCTV, fraud monitoring and suspicious transaction monitoring, we will process this data for the purposes of preventing or detecting unlawful acts.
- to send you communications required by law or which are necessary to inform you about our changes to the services we provide you e.g. updates to this Privacy Notice
- to create rich and engaging content for our website, social media and newsletters through the medium of photography and videography
How do we protect your information?
- Data sent to our third-party data processor (MailChimp) is secure and adheres to GDPR regulation
- We secure access to all areas of our website using ‘https’ technology.
- Access to your personal data is password-protected.
- We regularly monitor our system for possible vulnerabilities and attacks, and we regularly update our passwords to ensure maximum security.
- We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.
- These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
- Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent
